Collaborative social care software for affordable housing,
with BI and analytics for everyone
Connect residents to resources, connect residents to health plans, and connect the dots faster with BI and analytics
Connect residents to resources
Connect residents to health plans
Connect the dots faster with BI and analytics
Ditch the stuff-scattered-everywhere approach
Okay, let’s cut to the chase. Now is not the time for luxury. Yeah, you know, the luxury of bouncing around to multiple software platforms, trusting in legacy funding sources, playing phone tag with residents. And piecing together data from everywhere! It really doesn’t have to be so complicated, and that's why we created ResidentConnect—to innovate resident-centric social care in a way that hasn't been done before. The bold new future requires a smartly integrated platform—everything in one place.
Powering collaborative social care, advanced case management, and modern business intelligence in affordable housing
Born in the cloud and built from the ground up with an intelligent, scalable architecture, ResidentConnect allows innovation to flow seamlessly—to perpetually incubate the future of affordable housing. Now you can access a fully integrated suite of resident-centric cloud solutions in one place. No more bouncing around.
Streamline resident engagement with curated automation
Smooch the phone tag approach to resident engagement goodbye. Add ConnectMessaging for automated and tailored multilingual voice or text messages to connect with every resident instantly.
Link low-income residents to health plans and providers
Add HealthLink to break through the silos blocking collaboration with health plans and providers—to link low-income residents to better care, while getting paid for authorized health engagement.
Modernize case management to simplify social care and drive better outcomes
Connect and automate mundane workflows across your organization with advanced case management software for service coordinators. ResidentConnect is an innovative pathway to connect residents to resources, programs, and services. Now you can simplify resident social care and drive better outcomes on a modern platform that makes case management, outcomes tracking, and HUD reporting easier than you ever thought possible.
Connect the dots faster with BI and analytics
Connect, prepare, and analyze data in minutes, not days, so you spend less time slogging through data and more time on what's important. Imagine your data captured, funneled, segmented, rolled up, and reported—all in one smartly integrated platform that's easy to start and scale. Gain a unified view of data previously missed with visually rich analytics and dashboards. Quickly understand your data and bring hidden insights to the surface for better resident experiences and outcomes. Discover patterns and trends, uncover inefficiencies, detect incidents, drive process optimization, and prioritize resources. Upgrade to a tailored BI and analytics plan and discover even more possibilities for infusing BI and analytics into everyday workflows.
Streamline resident engagement with curated automation
ConnectMessaging brings you the power to broadcast tailored voice or text messages to every resident instantly so you always stay connected with every resident, anywhere—even in uncertain times. Multilingual messaging helps ensure that no resident is overlooked. Based on each resident’s language and communications channel preferences, voice or text messages can be sent simultaneously to every resident or to a subset of residents. Messages can also be set to automatically create Service Logs and Progress Notes—saving you valuable time. You can even use ConnectMessaging to send automated appointment reminders via the ResidentConnect Scheduler.
Link low-income residents to health plans and providers, for better resident care
HealthLink facilitates transformative collaboration between service coordinators and health plans—and with the broader healthcare ecosystem—to drive better health and social outcomes for low-income residents. With HealthLink, low-income residents get better care, and you get paid for authorized health engagement.
Compliance engineered for the future of affordable housing
ResidentConnect is powered by the scalable technology stack we call the PivotLink Platform. In fact, every cloud solution we offer is powered by the PivotLink Platform. ResidentConnect's compliance features were engineered into the platform from the start, allowing you to securely access, share, and report governed resident data. Role-based access ensures that protected health information is only accessible by the people authorized to see it and nobody else.
Hosted in tier 4 US data centers
HIPAA / HITECH BAA available
Enterprise-grade data protection
Pricing that's simple, straightforward, and fair
Yeah, we get it. You have a limited software budget, you’re not exactly technical, and doing case management the old way is a pain. ResidentConnect solves all that. It was created with you in mind. We made it powerful, but not overpowering. And, yes, you can afford it.
ResidentConnect with Standard BI & Analytics Suite
$45* 3-Year Guaranteed Pricing **
$45 per user per month, billed annually
($540 per year)
-
Collaborative social care software
-
Advanced case management features
-
Standard BI and analytics suite
-
Interact with dashboards and data visualizations
-
Understand and act on data with role-based insights
-
Integrated scheduler
-
Free Supervisor account
-
Customer support by real humans, never bots
-
Unlimited access to on-demand training library
-
* $200 setup fee per property for HUD Reporting Module
-
** Does not apply to other pricing plans, services or add-ons
One epic platform to incubate the future of affordable housing
ResidentConnect helps you march boldly toward tomorrow with a collaborative platform that lets you shine. No, it's not rocket science. But it is powerful—enough to spark fresh ideas and unstoppable innovation in resident-centric affordable housing.